· Some products are handmade. If there are some slight differences, this is normal and will be noted separately. Please be sure to read the product information carefully before ordering.
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Returns will not be accepted for non-defective products, and returns or exchanges will not be accepted for reasons such as buying the wrong style, color, or not meeting personal expectations.
· If you purchase fragile goods, please pay attention to safety when opening the box.
· If the contents of the package are incorrect, please contact customer service immediately. Our official website will pay the return shipping fee for the exchange.
· If the exchange is due to personal reasons, please contact customer service for assistance. The customer will need to pay the return shipping fee for the exchange.
*Be sure to attach a complete video of unboxing and keep the original shipping packaging. (After both parties accept the exchange, please send it back within 7 days. If it exceeds the time limit, the order will not be accepted)
Return policy
· In order to protect the rights and interests of both parties, only video proof of unboxing at the first time will be accepted. The entire unboxing process must be videotaped to ensure that the product is not missing, wrongly shipped, out of stock, or defective, based on the "clear and complete unboxing video".
· The complete video must be shot from the unopened state of the delivery box. Videos that are fast forwarded or have editing marks will not be accepted.
· If you need to handle a return, you must open the box and inspect it immediately after receiving it. This official website does not accept packages that have been received for more than 7 days.
· If it is confirmed to be a defect before shipment, the official website will pay the return shipping fee.
Returned goods must be sent back in brand new condition.
*Be sure to attach a complete video of unboxing and keep the original shipping packaging. (After both parties accept the exchange, please send it back within 7 days. If it exceeds the time limit, the order will not be accepted)
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